TERMS & CONDITIONS
DELIVERY
Digital Products:
Will be delivered immediately via email or through a membership portal, where available for streaming or download.
Membership Holders:
Will have access to the Membership Portal as long as their subscription remains active and payments are current.
Courses:
If purchasing a course, some or all content may become available on a specified date as outlined in the course description. Course material will be located in your membership portal for streaming or download.
Physical Goods:
Will be shipped within 48 hours of confirming inventory availability via UPS or United States Postal Service.
REFUNDS & CANCELLATIONS
Digital Goods and Online Courses:
Due to the nature of digital products, we do not offer refunds for digital goods or online courses.
Physical Goods:
Refund requests for defective physical goods purchased from DivineBalanceEnergyHealing.com will be processed within 5 business days. Refunds must be requested within 30 days of purchase. Requests should be emailed to: [email protected]
Private Sessions (Energy Healing Sessions, Akashic Record Readings, Sound Baths, and related services):
- No refunds are offered for completed private sessions.
- If you must cancel a scheduled session, cancellations received at least 24 hours prior to the appointment time may be rescheduled at no additional charge.
- Cancellations received within 24 hours of the scheduled appointment will not be eligible for a refund; however, the session credit may be used to reschedule one future session within 90 days of the original appointment.
- No-shows without prior notice forfeit the session fee with no rescheduling option.
DISCLAIMER
Participants understand that Ani Cassidy and/or any websites or services associated with Divine Balance Energy Healing and DivineBalanceEnergyHealing.com are not provided by an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, financial analyst, psychotherapist, or accountant.
Participation in any Divine Balance Energy Healing program, session, or service does not treat or diagnose any disease, illness, or ailment. Participants are responsible for their own health decisions and should consult their physician or qualified health provider regarding any medical concerns.
All spiritual, energetic, or intuitive information provided by Divine Balance Energy Healing is for informational and educational purposes only and is not a substitute for professional medical or legal advice.
METHODS OF PAYMENT
If a participant elects to pay via installment payments, they authorize Divine Balance Energy Healing to charge their credit card, debit card, or PayPal account accordingly.
If a participant elects to pay in full, payment may be made by credit card, debit card, or PayPal.
FINAL NOTES
By using DivineBalanceEnergyHealing.com and purchasing our services and products, you indicate your acceptance of these Terms & Conditions. We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
For questions or concerns regarding these Terms & Conditions, please contact us at: [email protected]
Copyright Ani Cassidy & Divine Balance 2023-2025